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Quick Answers - Help FAQ

Xdfastcomm as its name implies is a mobile and web. application that enables you recharge your phone, buy data, pay bills, transfer funds, book flights online within minutes using your mobile phone or other computer devices.
Download and Install our free app on your phone or use the Xdfastcomm website, Register an Account, Select your service provider and enter amount you wish to buy, Pay with your ATM or your e-money, your phone or the service you paid for will be instantly loaded.
Yes you can. You can pay for services and buy recharge card (s) for as many people as you want using a single Xdfastcomm.com account. You can enter the person’s phone number and the amount to recharge for whoever you want.
To fund your Xdfastcomm e-money, click Buy e-money and enter the amount you wish to add to your e-money click Add e-money. You will be taken to Fluterwave secure Payment Gateway. Enter your card details and click Pay. You can also pay money into the company’s bank account directly. After a successful payment, the amount will be automatically added to your e-money wallet and a credit alert will be sent to your mobile phone. Click on e-money to confirm the amount in your e-money wallet.
Xdfastcomm app can be installed on Android and iOS phones. To install the app, click DOWNLOAD APP button above, you can also download from play store or App store then complete the installation process on your phone. If you need any help please contact us. support@ xdfastcomm.com.
Open your Xdfastcomm app and click "SignUp complete the form and click "Create Account". If you were referred by someone, enter the person's username in the referral box so that your friend can be rewarded accordingly. Click Create Account. After this step, you are set to start recharging your phone, paying bills and performing funds transfer etc. online with rewards. Registration cost only 1000 Naira.
You can pay using your debit/credit card. We accept all Nigerian banks ATM cards, including Master Cards, Visa and Verve Cards. You can also pay using your Xdfastcomm e-money which is faster, but you must first fund your e-money to be able to use it.
There is Retry and Refund button on the purchase history. Once you did not get your recharge value, click on retry to try again or click on refund to get back your money in your e-money wallet. If you need any help concerning purchase please contact support@ xdfastcomm.com or call 0800000000. You can also use the Chat with Sales Representative feature in the app to chat with us. We will resolve your issues within minutes.
This is part of our policy to protect all our customer's privacy and security concerns.
Of course not. We only charge your debit/credit card at the time of the transaction. We do not store your debit/ credit card information after the transaction has been completed. There are no follow-up charges / recurring charges or anything else. Before submitting your details we state the total amount which you will pay. This is the only charge you will ever see from Xdfastcomm.com.
This error is from your Google play account. It is because you have more than one account in your Google account area. To fix this error, please follow the below step: 1. Remove the non-primary account linked to your Google Play account – tap and hold and tap > Remove account 2. Remove all accounts in > Settings > Accounts > Google – as above 3. Once you remove the accounts, reboot the device 4. Once device has re-booted add your primary Google account (you will need to login with your email and password).
No, you must not be registered to perform transactions on Xdfastcomm, but if you are not registered you will not be making commissions because you do not have an account where your commissions will be accumulating. We advise you to get registered to enable you earn commissions and enjoy the full benefits.
You must be registered and logged in to be able to transfer funds. If you are not registered, please do so. If you have registered, please login and click the TRANSFER FUNDS button, enter details of the account you are transferring money to and click continue. On the other page, enter your ATM details and click Pay. Please note that you will be charged N100 extra for each fund transfer.
Yes you can. To transfer, enter the username of the person you want to transfer the fund to, enter amount then click on transfer. The person will receive the money in his or her e-money wallet.
Yes you can. Click on Cashback Request, enter the amount you want to withdraw click on Withdraw, the amount you requested will be automatically deposited into your bank account.
Click on the Forgot password and follow the steps, or contact the customer care.
Yes we accept both local and international debit/credit card.
Yes you earn commission each time you refer someone and each time the people you refer make purchase. We have two rewards: REFERRAL COMMISSION and RECHARGE/SUBSCRIPTION COMMISSION.
3D Secure (3-domain structure), also known as a payer authentication, is a security protocol that helps to prevent fraud in online credit and debit card transactions.
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